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Welcome to The AI Report — the #1 AI newsletter for business leaders.
We believe you don’t need to be technical. Just informed.
Inside: real-world use cases and Partner Perspectives you won’t find anywhere else:
• 1. 🗣️ Turn customer feedback into instant, actionable insights with Unwrap
• 2. ⚖️ White House halts executive order to override state AI laws
• 3. 🧹 Say goodbye to annoying ads with CleanWeb from Surfshark
• 4. 🚃 How AI cut frontline response time from 4 minutes to 3 seconds
• 5. 🎖️ Sierra reaches $100M ARR in 21 months
• 6. 📧 Google pushes back on Gmail AI training rumors
Read Time: 5 minutes
TOGETHER WITH UNWRAP
At Unwrap, we work with companies like Stripe, Lululemon, WHOOP, Clay, DoorDash, and others to help product and CX teams cut through thousands of pieces of feedback and ensure no customer voice gets lost.
If your team is still relying on time-consuming manual processes (or even a mix of manual work and AI), there's a much better way to aggregate and analyze feedback.
Unwrap brings all customer feedback (surveys, reviews, support tickets, social comments, etc.) into a single view, then uses AI + NLP to surface the most actionable insights and deliver them straight to your inbox.
Automatically get insight into issues that matter most to your customers, so your team can act quickly without all the manual work.
Latest in AI

White House halts executive order to override state AI laws
🚨 Our Report
The White House has paused a draft executive order that would have allowed the federal government to preempt state AI laws through lawsuits and funding restrictions. The proposed order, backed by President Trump, aimed to unify national AI regulation but faced immediate bipartisan backlash from state officials and lawmakers.
🔓 Key Points
The draft would have created an “AI Litigation Task Force” under Attorney General Pam Bondi to challenge state AI laws on constitutional and federal preemption grounds.
It also proposed directing the Department of Commerce to review state AI regulations and potentially withhold broadband funding from states with restrictive AI policies.
Both Republican and Democratic lawmakers condemned the move, calling it an overreach that would undermine state protections against fraud, deepfakes, and child exploitation imagery.
🔐 Relevance
The pause highlights growing tension between federal ambitions to unify AI policy and state efforts to regulate AI harms locally. For businesses, the outcome could determine whether compliance remains a fragmented state-by-state challenge or shifts toward a single national framework. The decision will shape how AI companies plan governance, risk, and deployment strategies across the US.
TOGETHER WITH CleanWeb from Surfshark
Say Goodbye to Annoying Ads with CleanWeb from Surfshark
Ever tried following a quick dinner recipe online, only to be ambushed by endless ads, autoplay videos, and suspicious pop-ups? It’s not just annoying—it’s often tracking your every move without your consent.
That’s where CleanWeb by Surfshark comes in. CleanWeb blocks ads, trackers, and malware before they even load, giving you a faster, safer, and frustration-free browsing experience. Imagine surfing the web without constant interruptions or creepy targeted ads following you around.
Installation is simple, and with Black Friday plans starting at just $1.99/month (plus 3 free months), it's a no-brainer. Enjoy a cleaner, faster internet today with Surfshark CleanWeb.
Partner Perspective
ChatGPT Quietly Killed GPTs
Partner Column exclusively available in this edition of The AI Report
By Charlie Hills — Founder Linked Agency
“The GPTs gave us a way to test ideas. Projects give us a way to run entire operations.”
Case Study
How AI cut frontline response time from 4 minutes to 3 seconds
Rumo, Brazil’s largest freight rail operator, needed to give 1,700 train drivers access to safety procedures without 4 kg of printed manuals.
Paper-based updates were slow and error-prone. Drivers had to halt trains and ring supervisors for confirmation, delaying operations and increasing risk.
The company launched RUTI Maquinista, an AI app built on Microsoft Copilot Studio, Azure AI, and SharePoint to deliver secure, real-time data.
The result: response times fell from four minutes to three seconds, 1.3M pages saved yearly, and ROI was achieved in under two months.
AI News Story
Sierra reaches $100M ARR in 21 months
Sierra, the AI customer service startup founded by ex-Salesforce co-CEO Bret Taylor and former Google executive Clay Bavor, has reached $100M in annual recurring revenue just 21 months after launch.
Sierra’s outcomes-based pricing model, which charges per completed task instead of flat fees, has accelerated adoption among large enterprises seeking measurable ROI.
Backed by Sequoia, Benchmark, and Thrive Capital, Sierra was last valued at $10B, signaling investor confidence that AI agents are moving from pilot projects to core infrastructure in customer operations.
AI News Story
Google pushes back on Gmail AI training rumors
Google denies reports that it uses Gmail messages and attachments to train AI models, responding to viral posts claiming users need to disable "smart features" to prevent their emails from being used for AI training.
Google spokesperson Jenny Thomson clarified that the company has not changed any settings and does not use Gmail content for training its Gemini AI model.
The confusion stems from Gmail's smart features, which enable spell checking, shipment tracking, and calendar integration. These require entry to email content for functionality, but differ from AI model training according to Google.
Trending AI Tools
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