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Most companies are bolting AI onto processes built for humans. Mike Flynn says that's how you end up with "trapped work."
Mike has spent more than 20 years in consulting, including nearly a decade at EY, nine years at PwC, and now leads the technology sector for EY's consulting business.
This week, Mike joins Liam to explain how EY helps companies get real, measurable value out of AI.
In this episode:
Why EY designs AI workflows to start with zero humans
How one simple query can balloon into 80,000 tokens
The metric every company will need
What enterprises want from AI vendors that no platform delivers yet
He also shares the four questions he uses to keep AI agents in check. You'll have to watch to hear them.
Also available on Spotify & Apple Podcasts.